Terms and conditions

These terms apply to The Urban Kinetics website, apps, free plans, live classes and coaching. By booking or using the site you agree to them.

The service. The Urban Kinetics provides live fitness coaching over video: one-to-one sessions, small live group classes, coached memberships and free tools and plans. Sessions are delivered online over Google Meet. There are no physical goods.

Not medical advice. Free plans, workouts, calorie targets and guides are general fitness information generated from what you enter. They are not medical advice and are not a substitute for a doctor. Check with your doctor before starting if you have a medical condition, are pregnant, recently gave birth, or are unsure. Stop and seek help if you feel unwell during exercise.

Your part. Train in a safe space, use equipment you know how to use, and tell your coach about injuries and conditions. You are responsible for your own health and for training within your limits. You must be 18 or older to book.

Bookings. A paid booking is confirmed when payment succeeds, and you receive a Google Calendar invite with your Meet link by email straight away. Free calls and free first classes are confirmed as soon as you book. Times are Indian Standard Time. Please join on time and keep your camera on so your coach can see your form.

Moving a session. If you need to move a session, tell us at least 12 hours before it starts and we will find another slot.

Payments. Prices are shown in Indian rupees and include all charges shown at checkout. Payments are processed securely by Razorpay by card, UPI, netbanking or wallet. Packages and memberships are paid in advance.

Coaches. All coaches on the platform are certified and vetted by us. Coaching advice is given in good faith based on the information you share.

Content. Plans, guides and site content belong to The Urban Kinetics and are for your personal use.

Changes. We may update these terms. The current version is always on this page.

Last updated 9 October 2026.